What is a website retainer?
Think of a retainer as a monthly care plan for your website and brand. Instead of leaving your site unattended, a retainer gives you ongoing support. This includes regular updates to keep things running smoothly, security checks to protect against risks, small design adjustments when needed, and fresh creative assets to keep your brand looking polished.
Why do I need a retainer if my site is already built?
A website is never truly “finished.” Just like a car needs servicing, your site needs consistent care to stay secure, up‑to‑date, and visually appealing. A retainer ensures your site continues to perform well and your brand stays fresh, without surprise costs or last‑minute fixes.
What’s included in a retainer?
With a retainer, you get a bundle of ongoing services designed to keep your digital presence strong:
> Software updates so your site stays current
> Security monitoring to protect against threats
> Performance improvements to keep things fast and reliable
> Graphic design support for marketing materials, so your brand always looks professional
Do I need a retainer if you just built my site?
Not required, but highly recommended. Without monitoring, websites can quietly lose speed, security, and visual appeal over time. A retainer prevents this gradual decline by keeping everything in check month after month.
Can I cancel anytime?
Yes, you’re free to cancel whenever you choose. The only requirement is a minimum three‑month commitment when signing up, so you can experience the full benefit of ongoing care before deciding. Please note that any invoices for work already completed or services already provided will still need to be paid in full, even if you choose to cancel your retainer.
Do you handle hosting too?
Absolutely. Hosting packages start at R350.00 per month. Hosting packages include dedicated support, so you don’t have to worry about the technical side of things.